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Thunderbird Online Casino is made available to all existing Red, Silver and Gold members of Thunderbird Resorts and Casinos.

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SIGNING UP

Thunderbird Online Casino is made available to all existing Red, Silver and Gold members of Thunderbird Resorts and Casinos.

Existing Thunderbird Resorts & Casinos Members

Your membership account should be active and corresponding account information should be updated most especially the registered mobile phone number.
For inactive members, you may approach to our VIP Services Coordinator to update your membership account.
Our VIP Services Coordinator will reach you to give your Membership ID to be used at Thunderbird Online Casino.
To activate your account using your Membership ID number, please use your registered mobile phone number where the One-Time Pass (OTP) code will be sent to activate your account. Please note that the OTP will be sent to your registered mobile phone number every time you log-in at Thunderbird Online Casino.

New Membership Application:

If you are not yet a member, you may sign-up onsite or online.
For online membership application, please fill up the form at the following Membership Link or you may download the Membership Form and email to onlinecasino@thunderbird-asia.com
Our VIP Services Coordinator will reach you to complete the membership process. You will be asked to present your valid identification card and on-call screen capture of your photo.
For successful membership sign-ups, our VIP Services Coordinator will get back to you to give your Membership ID to be used at Thunderbird Online Casino.
Your Membership Card will be sent to your registered mailing address.

FUND MANAGEMENT

e-wallet

To play, you must load your e-wallet with online playing credits by cashing-in through the following methods:

Cash-In onsite at Thunderbird Resorts & Casinos’ Cage with cash, chips, TITO tickets. You may also pay using your debit or credit card and GCash payment.
You may cash-in via bank deposit through bank transfer to Thunder Online Casino’s designated bank account. Thunderbird Resorts & Casino’s Cage will update your E-Wallet balance once payment is verified.

The same procedures also apply when member wants to cash-out from E-Wallet.

We are currently working on with an e-payment solutions provider to cash-in and cash-out directly to and from your E-Wallet.

E-WALLET CASH-IN VIA TELEGRAPHIC TRANSFER OR BANK TRANSFER

1. Members must register their bank account at Thunderbird Resorts & Casinos’ VIP Services Desk. The bank account owner (bank account name) should be the registered member. Please prepare the following information:
  1. Bank Name & Branch
  2. Bank Address
  3. Account Name
  4. Account Number

You may register up to 5 bank accounts as long as you are the owner of the bank account.

1. To cash-in to your E-Wallet, please send the proof of deposit or successful bank transfer showing the following information:
  1. Reference No. or Transaction No.
  2. Amount of Transaction
  3. Source Bank Account (Should match the registered bank account)
  4. Destination Bank Account (Thunderbird’s Bank Account)
  5. Message to Receiver/Beneficiary. The message to receiver/beneficiary should include the following: EWallet – Thunderbird Online Casino Membership ID No. and Name (eg. EWallet 123456 Juan Delacruz)

Minimum Amount of cash-in through telegraphic transfer or bank transfer is P10,000.

You may send the proof of deposit or successful bank transfer through the following:

1. 1. You may email to onlinecasino@thunderbird-asia.com.
    - Please use your registered email in your membership application form.
    - Email subject should be: EWallet – Thunderbird Online Casino Membership ID No. and Name (eg. EWallet 123456 Juan Delacruz)
  2. You may send it to Thunderbird Online Casino Customer Service No. +639399827619. through Viber or Whatsapp. Please use your registered mobile phone number in your membership application form.
    - Please use your registered mobile phone number in your membership application form.
    - Message should include: EWallet – Thunderbird Online Casino Membership ID No. and Name (eg. EWallet 123456 Juan Delacruz)

Please give us 24 hours to load your E-Wallet upon acknowledgement of your request.

2. You may deposit to any of the following bank account numbers:

1. 1. BANCO DE ORO
    1. Bank Branch : BDO – Corporate Center Ortigas
    2. Branch Address: G/F The Podium, ADB Avenue, Brgy. Wack-Wack, Mandaluyong City
    3. Account Name: THUNDERBIRD PILIPINAS HOTELS & RESORTS INC.
    Account Number: 119-00-0002001
  2. BANCO DE ORO
    1. Bank Branch : BOC – Pasig Boulevard Branch
    2. Branch Address: 152 Pasig Blvd., Brgy. Bagong Ilog, Pasig City
    3. Account Name: THUNDERBIRD PILIPINAS HOTELS & RESORTS INC.
    Account Number: 119-00-0002001
  3. GCASH
    1. You may cash-in using your GCash E-Wallet. Our VIP Services will send you Thunderbird’s digital QR Code.

As of moment, we only accept peso deposits.

E-WALLET CASH-OUT VIA TELEGRAPHIC TRANSFER OR BANK TRANSFER

You may cash-out or withdraw from your E-Wallet through bank transfer. Your destination bank account must be under your name and under your registered bank account with us. Withdrawal requests will be subject for verification of winnings and will be subject to 3-5 banking days processing time.

Please send us your E-wallet cash-out/withdrawal instruction as follows:

1. 1. 1. You may email to onlinecasino@thunderbird-asia.com
      - Please use your registered email in your membership application form.
      - Email subject should be: EWallet – Thunderbird Online Casino Membership ID No. and Name (eg. EWallet 123456 Juan Delacruz)
      - Your email instruction should include the following:

Name

Membership Number

Amount to withdraw

Bank Branch

Bank Address

Account Name

Account Number

Your destination bank account must be under your name and under your registered bank account with us.

1. 1. 2. You may send it to Thunderbird Online Casino Customer Service No. +639399827619 through Viber or Whatsapp. Please use your registered mobile phone number in your membership application form.
      - Please use your registered mobile phone number in your membership application form.
      - Message should include: EWallet – Thunderbird Online Casino Membership ID No. and Name (eg. EWallet 123456 Juan Delacruz)
      - Your message instruction should include the following:

Name

Membership Number

Amount to withdraw

Bank Branch

Bank Address

Account Name

Account Number

Your destination bank account must be under your name and under your registered bank account with us.

GAMES & PROMOS

TRC ONLINE GAMING features high limit table games for an excellent and energizing online gaming experience.

table games

BACCARAT

Enjoy TRC ONLINE GAMING’s Super 6 No Commission Baccarat high stake tables card-play, with available chip denominations: 100, 500, 100, 5k, 10k.

Baccarat tables available: FIVE (5).

DOUBLE POINTS

Double your loyalty points while playing online at Thunderbird Online Casino:

• First fifty (50) online players of the day only.
• Promo is valid until March 31,2022.

FAQs

WHAT ARE THE BENEFITS OF USING THUNDERBIRD ONLINE CASINO?
1. Thunderbird Online Casino allows its members to play remotely live casino games of Thunderbird Resorts & Casinos Poro Point from the safety and comfort of your own home or anywhere you choose to play using your preferred devices such as computer, tablet and mobile phone as long as you are within the Philippines.
WHO CAN USE THUNDERBIRD ONLINE CASINO?
1. Only Thunderbird Resorts and Casinos members from Red, Silver and Gold tiers can use the service.
CAN I PLAY IF I AM NOT A MEMBER?
1. If you are not yet a member, you may sign-up onsite or online at www.thunderbird-asia.com/onlinecasino/. Our VIP Services Coordinator will reach you to complete the membership process.
CAN I ACCESS THUNDERBIRD ONLINCE CASINO WHILE OVERSEAS?
1. No, Thunderbird Online Casino is only available within the Philippines.
HOW CAN I REGISTER, ACTIVATE or LOG IN?
1. Thunderbird Online Casino is made available to all Thunderbird Resorts and Casinos members only. If you are not yet a member, you may sign-up onsite or online at www.thunderbird-asia.com/onlinecasino/. Our VIP Services Coordinator will reach you to complete the membership process.
2. To activate your account using your membership ID number, you will need to register a mobile phone number where the One-Time Pass (OTP) code will be sent every time you log-in at Thunderbird Online Casino.
3. To log in, you may use your membership ID number or registered mobile number. Click the “GET” button to receive your OTP on your registered mobile phone. Enter the OTP number in the “Verify Code” box and proceed to the Game Lobby to start your gameplay.
HOW DO I ADD/WITHDRAW MONEY TO/FROM MY e-WALLET?
1. You may add/cash-in or withdraw/cash-out money to and from your e-wallet at the Casino Cage.
2. Cash-In onsite at Thunderbird Resorts & Casino’s Cage with CASH, Chips, TITO TICKETS or through your debit or credit card.
3. You may cash-in via telegraphic transfer or bank transfer to Thunder Online Casino’s designated bank account. The depositor/owner of the funding bank account should be the registered member.
4. The same procedures also apply when member wants to cash out.
DO I STILL EARN POINTS WHEN THUNDERBIRD ONLINE CASINO?
1. Definitely, yes! All earned points will be credited to your account within forty-eight (48) hours after gaming. Points may be redeemed upon crediting.
CAN I USE PROMOTIONAL CHIPS IN THUNDERBIRD ONLINE CASINO?
1. No, promotional chips are not available at the moment.
CAN I RESERVE A TABLE?
1. There are no reservations available at this time.
HOW MUCH IS THE MAXIMUM WITHDRAWAL IN A DAY?
1. Withdrawal requests may be submitted up to any amount that is available in the account. Withdrawal requests may be subject for winnings verification with processing time 1-3 banking days.
CAN I TRANSFER MY CREDITS INTO ANOTHER ACCOUNT?
1. Rewards, benefits, credits, or promos issued my Thunderbird Resorts and Casinos to any player cannot be transferred, replaced, refunded, or changed in any way.
WHAT DEVICE OR GADGET CAN I USE TO THUNDERBIRD ONLINE CASINO?
1. You may use a smart mobile phone, tablet, or desktop capable of streaming videos or games, and a stable internet connection. We recommend a PC or Tablet for a better experience.
WHAT IOS/ANDROID OPERATING SYSTEM AND CHROME VERSIONS MUST I USE TO PLAY THUNDERBIRD ONLINE CASINO?
1. OPPO R17 - Android 10 Ver. 78.0.3904.96
2. Samsung S7 - Android 11 Ver. 90.0.4430.210
3. iPhone XR - iOS 14.4.2 Ver. 87.0.4280.77
4. iPhone 12 - iOS 14.6 Ver. 90.0.4430.216
DO I NEED A FAST INTERNET CONNECTION TO PLAY THUNDERBIRD ONLINE CASINO?
1. A stable internet with 2 at least MBPS bandwidth is sufficient to play online table games.
WHAT IF I GET DISCONNECTED DURING A GAME?
1. If connection is lost during a game, the current play shall be voided including all payouts attributed to the interrupted session. It is the player’s responsibility for maintaining a stable connection during play.
IF I HAVE ANY CONCERNS OR COMPLAINTS, WHO CAN HELP ME?
1. Our Thunderbird Online Casino Gaming Help Desk Coordinators will assist you 24/7. You may call the hotline number +63728887777 or send an email to +639399827619

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CONTACT US

Our Thunderbird Online Casino Gaming Help Desk Coordinators will assist you 24/7. You may call the hotline numbers 09774680256 / 09293726340.

You may also email your concerns to onlinecasino@thunderbird-asia.com